Installation & verification — step-by-step
Installing Ledger Live safely involves two complementary steps: obtaining the installer from the official site, and verifying that installer is authentic. Verifying the file reduces the risk of installing a tampered or malicious package. Below you'll find practical commands and guidance for common platforms.
Verify the download
When a checksum or signature is published alongside a download, use your platform's tools to compute the hash and compare. Example commands:
# macOS / Linux (SHA256) shasum -a 256 ledger-live-desktop-*.AppImage # Windows (PowerShell) Get-FileHash -Algorithm SHA256 .\ledger-live-setup.exe # GPG signature (if provided) gpg --keyserver keyserver.ubuntu.com --recv-keys <LedgerPublicKeyID> gpg --verify ledger-live-setup.exe.sig ledger-live-setup.exe
Platform-specific notes
- Windows: Run the installer (.exe). If Windows SmartScreen warns, ensure you downloaded from ledger.com. Use an admin account if driver installation is required.
- macOS: Open the .dmg and drag to Applications. If Gatekeeper blocks the app, open System Preferences → Security & Privacy and allow Ledger Live.
- Linux: AppImage, .deb, or .rpm packages are often provided. Make the AppImage executable (chmod +x) or use your package manager.
- Mobile: Install Ledger Live Mobile from the App Store or Google Play and pair via Bluetooth (for supported devices) or via cable.
First-time setup & connecting your Ledger
After install, launch Ledger Live and follow the onboarding flow: choose whether to create a new device or restore an existing wallet. Connect your Ledger hardware using a trusted data cable (avoid charge-only cables). Unlock the device with your PIN and follow device prompts to allow pairing and account discovery.
Security model & best practices
Ledger Live is a management application — but the private keys remain inside the Ledger device's secure chip. Always confirm transaction details on your device’s screen before approving. Additional best practices:
- Download only from ledger.com/ledger-live and verify checksums/signatures when available.
- Never share your 24-word recovery phrase. The only time it should be entered is during a device’s official recovery flow on the hardware itself.
- Use a strong device PIN and consider passphrase-protected hidden wallets for extra privacy.
- Prefer official software updates and verify release notes.
Troubleshooting — common issues & fixes
If Ledger Live doesn't detect your device: try a different USB cable, switch ports (avoid hubs), restart the app, and check OS permissions. On Bluetooth pairing issues, re-pair the device from the mobile app. If firmware updates fail, read on-screen instructions carefully and contact Ledger Support with logs if needed.
Testimonials
FAQ — quick answers
Is Ledger Live free?
Yes, Ledger Live is free to download and use. Be cautious of fake or paid clones.
Can I use Ledger Live without a Ledger device?
You can view parts of the interface, but signing transactions requires a connected Ledger device.
How often should I update Ledger Live?
Install updates when available to receive security improvements and compatibility fixes; verify releases before updating.